If you collect online payments through CampusGroups and issue refunds, please be aware that, effective May 7, 2019, PayPal will no longer refund any part of the payment processing fee. Previously, only $.30 of each transaction was non-refundable.
This is especially important to plan around if your event is large, high-priced, or has been cancelled or had many guests cancel in the past.
We’ve prepared some tips and strategies to to help you avoid unexpected costs while collecting payments through CampusGroups. Review our updated Ticketing Guide to learn more.