Tuesday Tips - October 22

Email to Fax is Available

When we entered into our current Meritch copier contract, we purchased a fax server with the goal of replacing analog telephone lines on those copiers. We've been working for the last few months to tap into some of the other functionality of that system to offer enhanced faxing services.

• Requirements:
  • Faxes must be sent from your abc123@case.edu or first.last@case.edu email address. Aliases are not recognized.
  • You must appear in the university directory under the FACULTY or STAFF categories.
• Create a new email message and address it to: <fax number>@fax.case.edu
  • The fax number must be either be a 7-digit number in the 216 area code or a 10-digit domestic number.
  • International faxing is not currently available.
• Attach a document or documents to be faxed. The server supports the following formats:
  • Microsoft Word, Excel, and PowerPoint Documents
  • GIF, JPEG, PNG, TIFF and Bitmap Images
  • HTML Files
  • PDF and PostScript Files
  • Text Files
• A cover page will be automatically included on the fax. To include text on the cover page, enter that text as the body of the email message.
• Press SEND.
• You will receive a response from the fax server indicating the success or failure, usually within a few minutes.

This feature has not been introduced to the general campus population, so please address questions, comments, and issues to our office directly!

UGEN & Executive Support
Case Western Reserve University | University Technology
LL35 Thwing Center East | 11111 Euclid Ave | Cleveland, OH 44106-7115
office 216.368.1959 | fax 216.368.1960 | ugensupport@case.edu