Behind the Badge with Jackie Snyder

  This month’s Behind the Badge feature highlights one of our dedicated Crisis Response Clinicians, Jacqueline (Jackie) Snyder, who brings compassion, energy, and heart to every call!  

Q: What inspired you to become a crisis response clinician?
A: When I was going through school, I never knew this was even an option as a profession. I was sitting at my job one day and saw the opportunity pass through my inbox, it was a chance posting that ended up giving me the best career I’ve ever had. I enjoy the individuality and unique interactions I get to have from contact to contact. It’s an active job that takes me to new places and connects me with people I may never have met in my prior roles.

Q: What do you find most meaningful or rewarding about the work you do in crisis response?
A: I love knowing that in someone’s potentially most scary and vulnerable moment, I can help make the process as smooth and trauma-reducing as possible. I have law enforcement in my family and loved the idea of being part of the response in my own special way. It’s also rewarding that the officers, community members, and I all get to learn from one another through our interactions.

Q: What are some of your favorite ways to decompress after a long day?
A: I love to talk to friends and family while I drive or listen to music. During my off time, I recharge by playing video games with friends and spending time with my family. No matter how the day goes, my cats are always ready for snuggles with their healing purrs and that truly ends the day on the best note.

Q: What’s a piece of advice you would give to someone who wants to start a career in mental health or social work?
A: Explore different areas and roles within the field. Call and talk with professionals about their experiences, and ask if you can shadow them. Most importantly, find something you’re excited to learn about the more excitement and passion you have, the easier the long days in social services will feel.

Domestic Violence Awareness Month

October is recognized as Domestic Violence Awareness Month, a time to raise awareness, honor survivors, and reaffirm our commitment to fostering safe and supportive communities. Domestic violence affects individuals across all backgrounds, and its impact extends beyond the home into workplaces, schools, and neighborhoods. As a Division of Public Safety, we stand with survivors and remain dedicated to prevention, education, and response.

We encourage everyone to take this month as an opportunity to learn more about the signs of abuse, available resources, and ways to support those who may be experiencing violence. Together, we can create a culture of respect, safety, and accountability.

Here are some great resources provided by one of our partners, the Ohio Domestic Violence Network.

HOCO25 Alerts

Homecoming weekend is almost here and we want all students, alumni and guests to have fun and have a memorable experience while staying safe! Be sure to have your homecoming guests and families opt in for emergency notifications during the four-day event.

Text CWRU30 to 67283 to receive alerts for the next 30 days. Text "STOP" to 67283 to opt-out. 

These alerts will keep you informed about any safety updates, so you can focus on enjoying all the festivities with peace of mind.

For more information about Homecoming events here. 

Fall Safety Tips

As the semester moves into October, the Division of Public Safety would like to remind everyone of a few important tips and resources to help keep our community safe and supported.

Stay Connected

• Sign up for emergency notifications to receive important updates.

• Follow us on social media for safety tips, resources, and upcoming programs.

• Remember, our officers are available 24/7—never hesitate to call if you need assistance.

Shorter Days, Darker Evenings
As October progresses, the days grow shorter and it gets darker earlier. Whether you are walking, biking, or driving, please stay alert and take extra precautions:

• Use well-lit paths and avoid isolated areas at night.

• Walk with a friend or use campus escort services when available.

• Drivers: watch for pedestrians and cyclists, especially around campus crosswalks.

• Carry a flashlight or use your phone light if needed.

Staying visible and aware helps keep everyone safe as we adjust to the season.