Case Western Reserve University | Groups

Meet the Staff!

Director: Mark Starr   



Office Phone: 216.368.8523 | Email:

About Mark: 

I came to CWRU at age 18 and have never left. I graduated with degrees in Chemical Engineering and Law. I am a member of Delta Tau Delta fraternity and have been an active volunteer for Delt since 2004. I started working in the Office of Greek Life in 2001 and have been the Director since 2011. I love CWRU and think that one of the best things about it is its Greek community. I love my job and am proud to work with such outstanding men and women. When I'm not at work or at a Delt event you can usually find me in my front yard in Lakewood playing wiffle ball with my kids (Griffin and Delaney) and my wife Heather.

Associate Director: Amie Jackson

Office Phone: 216.368.1363 | Email:

About Amie:

I currently serve as the Associate Director of Greek Life in the Office of Greek Life at Case Western Reserve University.  I have proudly been part of this community for over 7 years.  My work is focused on fostering restorative practices within the Greek Life judicial process; advancing the leadership development of our students through the Academy, Order of Omega, and the Pytte Cup process; and finding unique ways of measuring the impact our office, student leaders, and organizations have in advancing the Greek experience. I work closely with the Vice Presidents of Administration of IFC and PHC, Order of Omega, and the Greek Leadership Intern.  I joined Kappa Kappa Gamma while a student at Butler University and fell in love with all the possibilities it presented others and me with! Since then I dabbled in sales and the non-profit world, but ultimately landed in Higher Education working in Greek Life - first at the University of Maryland and now Case Western Reserve - for the past 11 years. When I am not at work, I am spending time with my husband, Keith, and my daughters, Ella and Nora! We love exploring Cleveland and all it has to offer!

Manager for Culture of Care: Mel Dickey


Office Phone: 216-368-0118 | Email:

About Mel:

As the Manager for Culture of Care, I have the privilege of working with Citizenship Council and SMARRT to help create a Culture of Care within the Greek Life community here at Case Western Reserve University. I also supervise the Graduate Greek House Directors and assist with some Greek Housing responsibilities. I graduated from Bowling Green State University with a Bachelor's Degree in Communication and also joined Delta Gamma. I have a Master's Degree in Higher Education Administration. In my free time, you can find me running outside, exploring Cleveland's hidden gems, and hanging out with my dog, Millie! 

Manager for Greek Councils: Katie Schneider

Office Phone: 216.368.0241 | Email:
About Katie:

As the Manager for Greek Councils, I advise the student leaders who make up the Interfraternity Congress and the Panhellenic Council.  My work is focused on the growth of the community through fraternity and sorority recruitment; advancing the leadership development of our students through The Academy, Gamma Sigma Alpha, and through community leadership onboarding; and telling the story of the CWRU Greek experience. I work closely with each position on IFC and PHC and the Greek Leadership Interns to capture the community's vision and help them achieve it. 
I attended Baldwin Wallace University where I joined Alpha Phi and earned a bachelor's degree in marketing. After working in the business world I was drawn back to Higher Education, specifically Greek Life. First at the University of Akron, then at Carnegie Mellon University and now here at CWRU. When I am not at work, you'll find me cheering on Cleveland sports teams, planning my next international destination, searching for Cleveland's best taco or at the gym!

Department Assistant: Tiffany Hall

Office Phone: 216.368.1051 | Email: 

About Tiffany:

In my role here in the Greek Life Office, I work with our staff and student leaders to make sure business operations and finances run smoothly; and with campus and community partners on everything ranging from IT, catering, service agreements to general data for headquarters and executive offices.  I assist in telling the story of the CWRU Greek experience through my work compiling data for the Greek Life Annual Report and I am the voice on the other end of the main Greek Life phone line. As a native Clevelander, who went to high school less than a mile from campus I love everything this area has to offer. From the arts, live music and museums to the amazing food. I am happy to continue to be a part of how Greek Life impacts and enriches our students' lives! In my free time I like to travel, bowl, eat at my favorite local restaurants, and go to the movies.